LMS Administrator

job summary: The Regional LMS Administrator is responsible for system and content administration in the Global Learning Management System (LMS). This position works with Instructional Designers, e-Learning Developers, Instructors, and other LMS administrators to plan, organize, manage, and support learning content and events consisting of e-learning, virtual classroom and instructor-led sessions, and any associated supporting assets. The core work of this role lies in LMS Administration, learning enablement, troubleshooting, and reporting. This role is heavily project-based. Applicant should have experience working on projects strategically, understanding how to prepare for project updates and where/when to change directions. Must be self-directed and able to ramp up to work independently when needed. Ideally, we are looking for an LMS Administrator who has previous experience in e-learning development and troubleshooting, BUT this is not an E-learning development job. location: Telecommute job type: Contract salary: $31 - 41 per hour work hours: 9am to 5pm education: Bachelors responsibilities: Key Responsibilities: - Support the transition from SuccessFactors LMS to Workday Learning LMS - Provide expertise in all aspects of administration in the Workday LMS including creating courses and programs, managing learners, curating content, reporting, and improving the user experience - Coordinate, prioritize, execute, and administer learning projects from the LMS intake queue, and/or as assigned by the Learning Technology Manager and/or Sr. Learning Technology Specialists - Document and share Workday transition learnings and project updates to leadership and peers; participate in discussions and decisions about best practices, system configuration, difficulties and support issues - Enforce standards accountability, and provide technical, process, and best practice support to lower level LMS administrators - Develop and maintain knowledge of industry best practices, and for Workday Learning specifically; Help drive organizational adoption of new and existing tools and technologies - Manage testing cycles for project work, and also for the research and implementation of new features and best practices in LMS - Interface with Regional Admin peers around the globe, HRIS, and IT for timely resolution of escalated support issues - Act as primary resource for researching and resolving escalated support ticket qualifications: Required Key Skills/Qualifications/Experience: - 5-10 years of experience in LMS management/administration in a corporate environment - Workday Learning LMS - Strong understanding of: - the e-learning development cycle and the role of LMS in testing and implementation - classroom training administration, including both in-person and virtual classroom training (preferably in MS Teams) Preferred Key Skills/Qualifications/Experience: - SuccessFactors LMS or Plateau experience - ServiceNow and SharePoint - Working and troubleshooting knowledge of e-learning content developed in Articulate Storyline and Rise, Vyond and WellSaid labs a plus Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected]. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply tot his job Apply To this Job