Representative, Absence Manager (Leave)

Welcome to New York Life, a leading insurance company dedicated to providing financial security and peace of mind to our clients. We are currently seeking a highly motivated and experienced individual to join our team as a Representative, Absence Manager (Leave). In this role, you will be responsible for managing all aspects of employee leaves of absence, ensuring compliance with company policies and government regulations. The ideal candidate will have a strong understanding of leave laws and regulations, excellent communication and organizational skills, and a passion for helping others. If you are looking for a challenging and rewarding career with a company that values its employees, we encourage you to apply for this exciting opportunity. Manage all aspects of employee leaves of absence, including but not limited to FMLA, ADA, state and local leave laws, and company policies. Ensure compliance with company policies and government regulations related to leaves of absence. Serve as the main point of contact for employees and managers regarding inquiries and requests related to leaves of absence. Coordinate and facilitate the leave process, including initial intake, documentation, tracking, and ongoing communication with all stakeholders. Review and approve/deny leave requests based on company policies and applicable laws. Partner with HR, legal, and other departments as needed to resolve complex leave cases. Provide guidance and support to employees and managers on leave processes and policies. Maintain accurate and up-to-date leave records and documentation. Monitor and track leave usage and ensure timely and accurate return to work. Conduct periodic audits to ensure compliance and identify areas for improvement. Stay up-to-date on changes in leave laws and regulations and communicate updates to relevant stakeholders. Collaborate with insurance carriers and third-party administrators to manage disability claims. Identify and implement process improvements to enhance the leave management process. Participate in training and development programs to continuously improve knowledge and skills. Demonstrate a commitment to customer service and provide a positive experience for employees during their leave of absence. Adhere to all company policies and procedures and maintain a high level of confidentiality. Maintain a positive and professional relationship with all internal and external stakeholders. Other duties as assigned by the supervisor or management. New York Life is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply tot his job Apply To this Job