Infra Application - SIte Reliability Engineer

What You Can ExpectOur engineering team drives internal technology innovation for the organization. We act as "Customer Zero," refining our cloud infrastructure for security and efficiency. Operating with a DevOps and SRE approach, we manage AWS, Azure, GCP, and essential SaaS platforms like Okta and Zoom. Our mission is to transition from manual processes to automated, self-service solutions. This ensures all employees can excel in their roles using seamless and reliable infrastructure.About the TeamWe deliver the internal technology infrastructure that powers the organization across AWS, Azure, GCP, and critical SaaS platforms. Our team operates with a DevOps/SRE mindset, building programmatic automation to replace manual processes. We exist to enable friction-free infrastructure for everyone.ResponsibilitiesArchitecting and maintaining secure multi-cloud infrastructure and identity management systems across AWS, Azure, GCP, Okta, and Active DirectoryDeveloping Infrastructure as Code using Terraform and Ansible to automate provisioning of cloud resources, Kubernetes clusters, and configuration managementBuilding and scaling unified observability solutions using Prometheus, Loki, and Grafana to monitor infrastructure health and performanceImplementing GitOps workflows with ArgoCD to manage infrastructure deployments with Git as the single source of truthLeading incident response and conducting blameless post-mortems while defining SLOs to ensure service reliability and continuous improvementWhat We're Looking ForDemonstrate proficiency in Python or Golang for building automation tools and servicesApply Infrastructure as Code practices using Terraform, Pulumi, or Ansible to automate infrastructure provisioningImplement authentication and security practices including IAM, MFA, SSO, and PKIAdminister AWS cloud environments and Kubernetes clustersConfigure and tune monitoring stacks such as Prometheus, Grafana, or ELK/SplunkBuild CI/CD pipelines using GitHub Actions or Jenkins and manage GitOps deploymentsDiagnose and resolve complex technical issues across network, application, and identity layersHold equivalent practical experience in Computer Science, MIS, or related engineering fieldsWays of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.Our CommitmentAt Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote Apply tot his job Apply To this Job