Commercial Lines Account Manager | Remote

Our client is seeking a Commercial Lines Account Manager to join their team. This individual will manage and service a portfolio of commercial clients, acting as the primary point of contact for day-to-day needs. The role focuses on client relationship management, renewals, coverage analysis, and working with internal teams and carriers to deliver tailored insurance solutions. This position plays a key role in client retention, strengthening relationships, and supporting overall book growth. This is a contract-to-hire basis role a strong likelihood of converting to a permanent position based on performance.

Key Responsibilities

• Manage a book of commercial lines accounts, serving as the main client contact and trusted advisor
• Oversee the full renewal process including coverage review, marketing to carriers, negotiating terms, and preparing proposals
• Partner with producers and internal teams to ensure smooth account management and high-quality service
• Provide coverage recommendations and identify gaps or risk exposures
• Work across coverages including GL, Property, Auto, Umbrella, and Workers' Comp.
• Collaborate with carriers to secure competitive terms and resolve issues
• Handle endorsements, COIs, policy changes, and general servicing needs
• Support new business efforts and onboarding of new accounts
• Maintain accurate client records and stay current on market trends

Requirements

• 5+ years of commercial lines account management experience
• Strong knowledge of P&C coverages
• Experience with renewals, marketing accounts, and client servicing
• Ability to identify coverage gaps and explain policies clearly
• Strong communication and organizational skills
• Experience with agency systems (Applied Epic, AMS360, etc.)

Compensation & Benefits

• $35.00 to $45.00 per hour (depending on experience)
• Contract-to-hire opportunity with high likelihood of permanent placement
• Medical, Dental, Vision while on assignment
• 401(k) with match
• PTO + holidays
• Growth and advancement opportunities

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