Experienced Customer Service Associate - Temporary in Decherd, TN at arenaflex

Join arenaflex, a leading retail pharmacy chain, as a Customer Service Associate - Temporary in Decherd, TN. As a key member of our team, you will be responsible for delivering exceptional customer experiences, operating cash registers, and maintaining a clean and organized store environment. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

About arenaflex

arenaflex is a trusted retail pharmacy chain with a rich history of providing high-quality products and services to our customers. With a strong commitment to customer satisfaction, we strive to create a welcoming and inclusive environment for everyone who walks through our doors. As a temporary Customer Service Associate, you will be part of a dynamic team that is dedicated to making a positive impact in our community.

Key Responsibilities

As a Customer Service Associate - Temporary, your key responsibilities will include:

Customer Experience

+ Engage customers and patients by greeting them and offering assistance with products and services. + Resolve customer issues and answer questions to ensure a positive customer experience. + Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience.

Operations

+ Provide customers with courteous, friendly, fast, and efficient service. + Recommend items for sale to customers and recommend trade-up and/or companion items. + Register customer purchases on assigned cash register, collect cash, and distribute change as requested. + Process voids, returns, rain checks, refunds, and exchanges as needed. + Keep counters and shelves clean and well merchandised, take inventory, and maintain records. + Check in and price merchandise as required or as directed by store manager or communicated by the shift leader. + Implement Company asset protection procedures to identify and minimize profit loss. + Ensure compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). + Construct and maintain displays, including promotional, seasonal, super structures, and sale merchandise. + Complete resets and revisions as directed. + Assist with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures. + Assist in stock rotation, using the first in, first out method and restock outs. + Have working knowledge of store systems and store equipment. + Provide customer service in the photo area, including digital passport photo service, poster print, and creative machine. + Suggestively sell promotional photo products. + Assume web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders, and delivers orders to customers as they arrive at the store). + Assist with exterior and interior maintenance by ensuring a clean, neat, orderly store condition and appearance.

Training & Personal Development

+ Attend training and complete PPLs requested by Manager or assigned by corporate.

Essential and Preferred Qualifications

To be successful in this role, you will need:

Essential Qualifications

+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico). + Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

+ Prefer six months of experience in a retail environment. + Prefer to have prior work experience with arenaflex.

Skills and Competencies

To excel in this role, you will need:

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changing situations.
• Strong problem-solving and conflict resolution skills.
• Ability to lift up to 25 pounds and stand for long periods.
• Basic math skills and accuracy with handling cash and operating a cash register.
• Ability to work independently and as part of a team.

Career Growth Opportunities and Learning Benefits

As a temporary Customer Service Associate, you will have the opportunity to:

• Develop your customer service and communication skills.
• Learn about our products and services.
• Gain experience in a retail environment.
• Participate in training and development programs.
• Collaborate with a dynamic team to achieve sales and customer satisfaction goals.

Work Environment and Company Culture

arenaflex is committed to creating a welcoming and inclusive work environment. As a temporary Customer Service Associate, you will be part of a team that values:

• Diversity and inclusion.
• Customer satisfaction.
• Teamwork and collaboration.
• Continuous learning and development.
• Community involvement.

Compensation, Perks, and Benefits

As a temporary Customer Service Associate, you will receive:

• Competitive hourly rate ($15-$17.5 per hour).
• Opportunities for advancement and career growth.
• Comprehensive training and development programs.
• Discounts on arenaflex products and services.
• Access to employee benefits, including health insurance, 401(k), and paid time off.

How to Apply

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please click on the "Apply for the job now!" button to submit your application.

Equal Opportunity Employer

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.

Note

This job posting is for a temporary position. arenaflex reserves the right to extend or terminate the temporary position at any time. Apply for this job