Enterprise Account Manager (Expansion AE)
• As an Enterprise Account Manager, you will develop long-term, mutually beneficial relationships within our most high-value and strategic customer segment account base, working to broaden Fleetio’s penetration across large fleet-holding enterprises and deepen those enterprises’ use of Fleetio’s full suite of products and capabilities
- Strategic, hands-on account management is critical to maximizing Fleetio’s expansion revenue by supporting customers’ growth after they adopt our platform
- You will liaise between the senior-level customer stakeholders and cross-functionally within Fleetio to shape each customer’s post-sale growth journey, deepen and broaden product penetration, and solidify long-term, mutually beneficial partnerships
- Uncover opportunities for expansion within existing key accounts and demonstrate the strategic and financial value our partnership brings to our customers
- Drive ARR expansion by aligning our products and features with customer goals and objectives and partnering with senior-level stakeholders to achieve business objectives
- Achieve NRR objectives by managing complex renewal contracts and processes, as well as upselling and cross-selling new and additional productsPartner closely with Fleetio’s Customer Success team to maximize product adoption and optimization, value, and satisfaction
- Communicate and present product demonstrations virtually (via teleconference) or in person
- Serve as a thought leader and industry expert by providing meaningful industry insights and relevant trends and challenges
Benefits
- Health & Wellness: Taking care of you and your family is important to us. Our healthcare plans deliver choice and value so you can prioritize your health
- 401k Match: Plan for your future. We match your retirement contributions up to 4% of your salary each pay period
- PTO/Holidays: Four weeks of paid time off (PTO), two floating holidays, as well as 12 company holidays
- Parental Leave: We provide all our team members (birthing & non-birthday parents) time off to care for and bond with their newborn or newly adopted children
- Stock Options: At Fleetio, we grant all our team members options to acquire an ownership stake in Fleetio
- Professional Development: Team members get an annual professional development allowance to invest in their own professional growth
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