Senior Commercial Program Manager
Office of the COO Reports to: Chief Operating Officer Works closely with: VP Sales, Customer Experience Lead, Marketing, RevOps About Pulsate Pulsate is a mobile engagement platform built for financial institutions. We help credit unions and community banks across the United States send personalized, real-time messages to their members and customers, so the institution stays top of mind when financial decisions get made. We are growing fast, building new product, and expanding our partnerships in the US market.
About the Role
We are hiring a Senior Commercial Program Manager to bring structure and accountability to how our commercial teams work together. You will sit in the Office of the COO and run the programmes that depend on Sales, Marketing, Customer Experience, and RevOps working in sync. Today, the connective work between these teams sits with the COO. As we scale, we need a dedicated owner. This is the role. You will own things like onboarding, expansion plays, joint campaigns, win-loss programmes, and the cadences and dependencies that make those programmes run on time. What You’ll Do Design and run the handovers between Sales, CX, and Marketing (lead to opportunity, opportunity to onboarding, onboarding to expansion) Run the joint programmes that span commercial teams: GTM launches, expansion plays, integrated campaigns, advocacy and case-study programmes Equip Sales, CS, and Marketing with shared playbooks and enablement Run the operational cadences: weekly syncs, monthly reviews, quarterly planning, dependency tracking Work with RevOps to make sure every programme is measurable Prepare commercial programme updates for the COO, CEO, and board Identify where AI and automation can move commercial work faster, and pilot the workflows that prove out Who We’re Looking For 5 to 7 years in programme management, commercial operations, or revenue operations in B2B SaaS or fintech Track record of owning cross-functional programmes across Sales, Marketing, and CS, with clear accountability for outcomes Comfortable holding senior stakeholders accountable without managing them Clear written and verbal communicator, can translate complexity for executives Familiar with Salesforce or HubSpot Confident using LLMs and AI agents to accelerate work
Nice to Have
Experience in fintech, digital banking, or financial services technology Background in RevOps, sales ops, or CS ops Familiar with OKR planning cycles Hands-on experience deploying AI workflows in commercial work
What We Offer
Remote-first working arrangement based in Ireland The chance to build a new function from the ground up Direct partnership with the COO, CEO, and the commercial leadership team An AI-first working environment Competitive compensation and continuous learning benefits
How to Apply
Send us your resume, a short cover letter, and a brief note on a cross-functional programme you have owned end-to-end. Pulsate is an equal opportunity employer. Apply To This Job