Experienced Full Stack Senior Manager, Customer and Performance Data Solutions – Data-Driven Decision Making
Join arenaflex, a leading innovator in the industry, as we continue to push the boundaries of data-driven decision making. We are seeking an experienced and strategic leader to join our Marketing Intelligence team as the Senior Manager of Customer & Performance Data Solutions.
About arenaflex
arenaflex is a forward-thinking organization that leverages data to drive business growth and innovation. Our Marketing Intelligence team plays a critical role in providing actionable insights and enhancing our Marketing capabilities. We are committed to fostering a culture of excellence, innovation, and collaboration, and we are seeking a talented individual to join our team as the Senior Manager of Customer & Performance Data Solutions.
Key Responsibilities
As the Senior Manager of Customer & Performance Data Solutions, you will be responsible for leading a dedicated team of data engineers focused on the seamless collection and integration of marketing data. Your key responsibilities will include:
- Leadership & Management: Lead and mentor a team of data engineers and QA specialists, overseeing the day-to-day operations of the data solutions team to ensure alignment with organizational goals and objectives.
- Data Strategy & Planning: Develop and implement strategies for data ingestion, enhancement, and utilization, collaborating with stakeholders to identify data needs and prioritize projects.
- Data Management: Ensure seamless data collection and harmonization tailored for performance reporting, overseeing the development and maintenance of data acquisition pipelines, ETL processes, and data storage solutions.
- Project Execution: Manage and execute projects related to data solutions requests, collaborating with internal and external teams to assess and scope data needs to meet business needs.
- Innovation & Improvement: Explore and implement new data analytics solutions and platforms to support data democratization across the department, building data products for marketing-specific use-cases and business needs.
Benefits and Perks
arenaflex offers a comprehensive benefits package, including:
- Competitive salary: A competitive salary that reflects your experience and qualifications.
- 401(k) matching: A generous 401(k) matching program to help you save for your future.
- Vacation and personal time: Up to 2 weeks of vacation and 56 hours of paid personal time within a 12-month period.
- Paid holidays: 10 paid holidays per calendar year.
- Maternity and parental leave: 12 weeks of paid maternity leave and 2 weeks of paid parental leave.
- Comprehensive health benefits: Medical, dental, vision, short/long term disability, and life insurance benefits.
- Family care assistance: Fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
- Holistic wellbeing programs: Access to an employee assistance program, free financial coaching, and extensive resources supporting mental health.
- Domestic and international flight privileges: Space-available flight privileges for employees and eligible family members.
- Career development programs: Opportunities to achieve your long-term career goals.
- Community service and sustainability initiatives: Partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
- Business Resource Groups: Connections with common interests to promote inclusion, provide perspective, and help implement strategies.
- Recognition rewards and awards: Opportunities to recognize and reward your achievements through the platform Unstoppable Together.
- Access to exclusive discounts: Over 500 discounts, specialty savings, and voluntary benefits through Deltaperks.
What You Need To Succeed
To be successful in this role, you will need:
3+ years of experience
in managing technical teams and projects.
4+ years of experience
leading an Engineering team familiar with large cloud environments, Big Data technologies.
10+ years of development experience
in Teradata, SAS, SQL, Python.
Demonstrated ability
to work in a fast-paced, dynamic environment.
Proven experience
in leading and managing data engineering teams.
Verified track record
of designing and implementing data platform migrations.
Ability to manage multiple parallel projects
while delivering quality releases on schedule.
Deep knowledge
of traditional data warehousing (models, practices, and processes), cloud-based data warehouses, data lakes, and data streaming.
Exceptional system design abilities
, including high-scale ETL/ELT pipelines.
Proficiency in SQL, SAS, Teradata, Python, AWS S3 and Redshift
or other data manipulation languages.
Ability to communicate complex data concepts
to non-technical stakeholders.
Strong analytical and problem-solving abilities
.
Excellent leadership, team management, and interpersonal skills
.
Consistently prioritizes safety and security
of self, others, and personal data.
Embraces diverse people, thinking, and styles
.
Possesses a high school diploma, GED, or high school equivalency
.
Is at least 18 years of age and has authorization to work in the United States
.
What Will Give You a Competitive Edge
To give you a competitive edge, we are looking for candidates with:
Bachelor of Master of Computer Science, Engineering or related discipline
or equivalent experience required.
Experience working with large and highly complex data sets
.
Experience working in marketing operations and the airline industry
.
Familiarity working with arenaflex's internal data ecosystem
(ex: RPAD).
Adobe Analytics and Salesforce Marketing Cloud product experience
.
Ready to Join arenaflex?
If you are a motivated and experienced professional looking to join a dynamic team, we encourage you to apply for this exciting opportunity. arenaflex offers a unique blend of challenge, growth, and rewards that will help you achieve your career goals and make a meaningful impact in the industry. Apply for this job