Big Data Cloud Operations-Night Shift
This a Full Remote job, the offer is available from: Maryland (USA) Title: Cloud Support Engineer Location : 100% Remote Target Start Date : ASAP Type: contract Pay Rate: DOE This position is for a mid-level support engineer responsible for supporting big data operations within AWS environments. The role includes support across AWS services, UNIX/Linux, Windows, SQL/Postgres databases, batch scheduling platforms, and enterprise infrastructure environments. The engineer will work with minimal supervision to maintain hybrid cloud and on-prem infrastructure while leveraging automation, containerization, DevOps practices, and AI-enabled operational tooling to improve reliability, scalability, and operational efficiency. Essential Responsibilities Big Data & Cloud Operations
- Support large-scale AWS-based big data processing environments
- Monitor batch processing, data pipelines, and execution workflows
- Troubleshoot and remediate production issues and escalation activities
- Execute SQL status queries and operational health checks
- Support hybrid Linux and Windows environments
Automation & Scripting
- Develop automation scripts using Python, Bash, PowerShell, or similar scripting languages
- Build and maintain monitoring and operational automation tools
- Support infrastructure-as-code and deployment automation initiatives
Cloud & Infrastructure Support
- Operate and maintain AWS services including EC2, ECS, Lambda, CloudWatch, and IAM
- Support Azure cloud services including Virtual Machines, Container Instances, Monitor, and Active Directory
- Maintain reliability, availability, and serviceability through proactive monitoring and optimization
Batch Scheduling & Monitoring
- Implement and manage enterprise job scheduling tools such as JAMS, AutoSys, or equivalent platforms
- Resolve scheduling conflicts, failed jobs, and operational bottlenecks
- Monitor infrastructure, containerized applications, and cloud resources using enterprise monitoring platforms
Systems Administration & CI/CD
- Troubleshoot Linux and Windows operating systems, including patching and application deployment
- Support CI/CD pipelines using Jenkins, GitLab, and Git-based deployment workflows
- Assist with deployment troubleshooting and release support activities
Collaboration & Process Improvement
- Partner with DevOps, Security, Infrastructure, and Application Development teams
- Participate in operational process improvements focused on automation and modernization
- Support Disaster Recovery (DR), Business Continuity Planning (BCP), and audit/compliance testing activities
Required Qualifications
- Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience)
- 5+ years of experience in systems administration, infrastructure support, or cloud operations
- Experience supporting production environments
- Strong SQL/database experience (Postgres, Oracle, or equivalent)
- Experience with AWS cloud services and enterprise infrastructure operations
- Hands-on scripting experience using Python, Bash, or PowerShell
- Familiarity with CI/CD pipelines and DevOps tooling
- Knowledge of enterprise monitoring and operational support practices
- Strong troubleshooting and problem-solving skills
- Ability to work independently in fast-paced operational environments
- Strong communication and collaboration skills
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