[Remote] Analyst, Identity Access Management

Note: The job is a remote job and is open to candidates in USA. Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems. They are seeking an IAM Business Analyst to serve as the critical link between business objectives and technical solutions, responsible for gathering, analyzing, and documenting business requirements for IAM solutions.

Responsibilities

• Requirements Gathering: Lead discovery sessions and workshops with business stakeholders to elicit, analyze, and document functional and non-functional requirements for new or enhanced IAM capabilities
• Process Analysis & Design: Evaluate current-state ("As-Is") IAM processes and workflows, identify opportunities for improvement, and design future-state ("To-Be") solutions that are efficient and secure
• Solution Documentation: Create comprehensive documentation, including business requirements documents (BRD), use cases, process flows (e.g., using BPMN or Visio), and user stories for agile development teams
• Stakeholder Management: Act as a liaison between business units, IT teams, and security professionals to ensure alignment on IAM strategies and project goals
• System Implementation Support: Support the full project lifecycle, from initial design and development to user acceptance testing (UAT), training, and post-implementation support
• Compliance & Risk: Collaborate with compliance and audit teams to ensure IAM solutions adhere to regulatory requirements (e.g., GDPR, HIPAA) and internal security policies

Skills

• 1 to 3 Years of desired work experience
• Bachelors Degree or Equivalent Experience
• Strong blend of business analysis skills
• Solid understanding of IAM principles
• Ability to communicate effectively with both technical and non-technical stakeholders
• Lead discovery sessions and workshops with business stakeholders to elicit, analyze, and document functional and non-functional requirements for new or enhanced IAM capabilities
• Evaluate current-state ('As-Is') IAM processes and workflows, identify opportunities for improvement, and design future-state ('To-Be') solutions that are efficient and secure
• Create comprehensive documentation, including business requirements documents (BRD), use cases, process flows (e.g., using BPMN or Visio), and user stories for agile development teams
• Act as a liaison between business units, IT teams, and security professionals to ensure alignment on IAM strategies and project goals
• Support the full project lifecycle, from initial design and development to user acceptance testing (UAT), training, and post-implementation support
• Collaborate with compliance and audit teams to ensure IAM solutions adhere to regulatory requirements (e.g., GDPR, HIPAA) and internal security policies
• Valuing Differences - Works effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds; seeks out and uses unique abilities, insights, and ideas
• Collaboration - Works cooperatively within teams and partners with others, both internally and externally as needed, to achieve success
• Accountability - Accepts personal responsibility and/or consequences of failure and successes, delivering on commitments and refocusing effort when needed
• Time Management - Effectively manages personal time and resources to ensure that work is completed efficiently
• Developing Trust - Gains others' confidence by acting with integrity and following through on commitments
• Takes Initiative - Takes prompt action to accomplish goals and achieve results beyond what is required
• Experience with SailPoint or similar IAM platforms
• Familiarity with process modeling tools (e.g., BPMN, Visio)
• Understanding of regulatory frameworks (e.g., GDPR, HIPAA)
• Ability to write business-ready documents and user stories
• Experience with user acceptance testing (UAT) and training support
• Strong stakeholder management and communication skills
• Analytical mindset for process improvement and compliance
• Knowledge of IAM principles and best practices
• Ability to work independently and prioritize multiple tasks
• Experience collaborating with IT, business, and compliance teams

Benefits

• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Company Overview