Accounts Receivable Specialist

Baxter International Inc. is a healthcare company committed to redefining healthcare delivery. As an Accounts Receivable Specialist, you will manage collections activities, work with insurance companies to resolve claims, and ensure timely reimbursement for Baxter’s products.

Responsibilities

• Perform collections activities on outstanding claims for assigned Commercial and Medicaid payers
• Work all denials within required timeframes and submit accurate, timely appeals
• Process corrected claims, rebills, and adjustments in accordance with established policies
• Research and resolve credit balances to ensure accurate account reconciliation
• Document and follow up on explanations of benefits (EOBs) and payer responses
• Identify payer trends or recurring issues and escalate them to leadership
• Communicate professionally with payers, patients, and internal stakeholders to resolve claim issues
• Follow all department policies, procedures, job aids, and standard work requirements

Skills

• High school diploma or equivalent required
• 1+ years of experience in medical collections and/or medical billing
• Strong written, verbal, and interpersonal communication skills
• High attention to detail with the ability to organize, prioritize, and manage multiple tasks
• Critical thinking and problem‑solving skills to resolve complex claim issues
• Ability to work independently while maintaining positive working relationships
• Proficiency with Microsoft Office
• Understanding of insurance benefits, coverage criteria, and basic revenue cycle processes
• AA or BA/BS preferred
• Experience with billing database software preferred

Benefits

• Medical and dental coverage that start on day one
• Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
• Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
• 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
• Flexible Spending Accounts
• Educational assistance programs
• Paid holidays
• Paid time off ranging from 20 to 35 days based on length of service
• Family and medical leaves of absence
• Paid parental leave
• Commuting benefits
• The Employee Discount Program
• The Employee Assistance Program (EAP)
• Childcare benefits

Company Overview