Sales Support

Cambridge Computer is a leader in delivering innovative physical and cloud-based IT infrastructure, data storage, and data security solutions to clients across North America. The Sales Support role is an entry level position assisting teams in building advanced IT solutions, with opportunities for growth into more responsible roles.

Responsibilities

• Collaborate with Relationship Sales Managers in daily tasks:
• Perform product and technology research on hardware, software, and services offerings
• Write quotes, build proposals, and manage statements of work in a manner that maximizes company profit
• Communicate with vendors and clients
• Coordinate online meetings, technical demonstrations, and conferences
• Manage sales and order logistics
• Recommend products and upsell solutions to vendors and clients
• Populate and maintain Cambridge’s client relationship management (CRM) tools with accurate and timely information
• Participate in Marketing & Customer Service activities:
• Manage positive vendor relationships
• Drive lead generation activities including prospecting, calling clients to attend technical lectures, and following up on marketing driving initiatives
• Participate in trade shows and/or act as a company representative
• Act as a liaison between the corporate office and remote employees
• Support Cambridge initiatives:
• Gain product and technology knowledge and certifications of the vendors we use in our solution stack. This includes Cisco, Commvault, Dell, HPe, IBM, Lenovo, VMWare, and many others
• Build familiarity of trends in storage, networking, data protection, digital archiving, and other infrastructure technologies
• Understand solutions including high performance computing, subject matter expertise in machine learning, artificial intelligence, bioinformatics, and life sciences among others
• Understand and execute corporate and sales management's goals and objectives

Skills

• University undergraduate degree required
• Understanding of basic computer hardware and software required
• Ability to work remotely, independently, and unsupervised
• Impeccable communications skills
• Ability to multi-task
• High attention to detail
• Ability to negotiate
• Proactive in their approach
• Effective problem solvers
• Organized
• Creative
• Outgoing
• Ability to deal with ambiguity
• Ability to work with different types of personalities
• Science, technology, engineering, and mathematics (STEM) and/or advanced degree preferred
• Greater understanding of technology and the IT ecosystem preferred
• Some sales experience could assist in scaling to future positions

Benefits

• Multiple health insurance options
• Medical FSA and Dependent Care FSA
• Dental insurance
• Vision insurance401(k) savings plan with employer matching
• Employer-sponsored long-term disability
• Paid holidays and PTO that increases with longevity at the company
• Discounted health club membership
• Convenient parking
• Opportunities for growth!

Company Overview