Senior Manager, Events

Job Description:

• Provide strategic leadership, oversight, and governance for the Americas Event team, ensuring consistent delivery across in-person, hybrid, virtual, and webinar programs
• Lead annual planning, set team goals, success metrics and timelines for the Americas event portfolio, ensuring alignment with organizational priorities
• Oversee regional event budgets, forecasts, pricing models and cost-of-delivery analysis to support informed decision-making
• Review event performance, financial outcomes and attendee insights to guide portfolio optimization and future planning
• Partner with cross-functional teams to ensure audience acquisition, optimized member programming, and content alignment
• Establish team priorities, operating procedures and resource allocation to support balanced workloads, operational excellence and scalable delivery
• Foster an inclusive, collaborative and ISC2 values-aligned team culture
• Oversee and deliver regional event performance reporting, including expenses, revenue contribution, attendee and sponsor feedback, and ROI analysis
• Translate performance data into clear recommendations and decisions for leadership regarding investment, prioritization and future improvements
• Conduct competitive analysis and audience insights to benchmark performance and identify growth opportunities
• Manage event budgets, ensuring accuracy, responsible spending, and allocation across events
• Develop and maintain scalable processes, SOPs and operational frameworks for the Americas event team
• Identify operational, technical and financial risks and develop mitigation strategies
• Define the vision, success metrics and roadmap for ISC2’s virtual events and webinar portfolio, ensuring scalability, consistency and long-term value
• Serve as the strategic owner of ISC2’s global virtual event and webinar program, setting direction for programming, technology, attendee engagement and partner integration
• Provide oversight and governance to ensure consistent, high-quality delivery by production teams
• Collaborate with marketing, communications, business development, member engagement and content teams to optimize virtual audience acquisition and engagement
• Oversee the global webinar calendar, intake process and production team to ensure consistency and quality
• Provide oversight of ISC2’s event technology ecosystem, including vendor relationships, contracting, integrations and data flows
• Evaluate technology performance, identify gaps and drive adoption of tools or enhancements that improve event efficiency, reporting and attendee experience
• Provide thought leadership and contribute to committees or initiatives as assigned
• Stay current on trends in event management, delivery, event technology and industry best practices
• Partner with cross-functional stakeholders to improve processes, workflows and documentation of best practices
• Develop and maintain a working understanding of ISC2 certifications, membership value, products, and services to support effective member engagement and consistent event experience across in-person and virtual programs
• Perform other duties as assigned

Requirements:

• Bachelor’s degree in marketing, communications, business, or related field
• 10 + years of experience managing in-person, hybrid and virtual events
• 5+ years of experience with virtual platforms, technology integrations, registration systems or event technology (CVENT or a similar events management platform)
• CMP or other event certifications preferred
• Experience in cybersecurity, technology, SaaS or membership associations preferred
• Experience with event technology, mobile apps, webinar platforms, and CRM/automation integrations desirable
• Strong written and verbal communication skills
• Proficiency with MS Office Suite and comfort learning new software
• Experience working cross-functionally within a global organization
• Experience leading and developing teams, preferably in a remote environment

Benefits:

• Health insurance
• Paid time off
• Flexible work arrangements
• Professional development opportunities

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