Experienced Medical Intake / Data Entry Specialist – Remote Healthcare Support

At arenaflex, we're dedicated to delivering exceptional healthcare services that prioritize our patients' needs. With over thirty years of experience, we've established ourselves as a nationwide frontrunner in personalized managed healthcare. Our commitment to excellence, effective program delivery, and personalized service has earned us a reputation as a trusted partner in the healthcare industry. As a Medical Intake/Data Entry Specialist, you'll play a vital role in our Utilization Review Department, serving as the first point of contact for patients and healthcare professionals. Your responsibilities will include gathering crucial intake information, establishing electronic patient files, and assisting with the organization and dissemination of certification correspondence.

Key Responsibilities

• Respond to inquiries on the Utilization Review line, directing calls to the appropriate team members and retrieving voicemail messages for the nursing staff.
• Collect and document demographic information to create and maintain accurate patient files.
• Print, mail, fax, and copy correspondence as required.
• Undertake additional tasks as assigned to support the team.
• Collaborate with the nursing staff to ensure seamless communication and efficient patient care.
• Maintain confidentiality and adhere to HIPAA guidelines when handling sensitive patient information.
• Stay up-to-date with industry developments and regulatory requirements to ensure compliance and optimal patient care.

Qualifications

• Education High School Diploma or equivalent is mandatory. Preference will be given to candidates with coursework in computers, medical terminology, data entry, word processing, and secretarial training.
• Experience A minimum of one year of professional office experience is required, with preference for candidates who have worked in a healthcare setting.
• Skills Proficiency in computer systems and data entry within databases is essential. Familiarity with word processing and multi-line telephone systems is advantageous. Bilingual candidates are encouraged to apply but it is not a requirement.
• Personal Attributes Candidates should possess a courteous and helpful telephone demeanor, strong proofreading capabilities, and excellent data entry skills. The ability to organize and prioritize tasks effectively is crucial, along with a solid understanding of customer service. Essential Skills and Competencies
• Strong communication and interpersonal skills to effectively interact with patients, healthcare professionals, and internal teams.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
• Experience with electronic medical records (EMRs) and data entry software.
• Ability to work in a fast-paced environment with multiple priorities and deadlines.
• Strong attention to detail and accuracy in data entry and documentation.
• Familiarity with HIPAA guidelines and regulations.

Career Growth Opportunities

At arenaflex, we're committed to nurturing motivated individuals and providing them with the essential skills to thrive in the healthcare sector. Opportunities for career advancement are available as you refine your experience and expertise within our organization. Our comprehensive training programs and mentorship initiatives will help you develop the skills and confidence to take on new challenges and responsibilities. Company Culture and Values We're proud to be an equal opportunity employer, embracing diversity and fostering a culture of inclusivity and respect. Our team is built on a strong foundation of teamwork, customer focus, and a supportive atmosphere for all employees. We're committed to creating a work environment that's engaging, challenging, and rewarding for our team members.

Compensation and Benefits

• Full-Time Schedule Enjoy a balanced work-life with a Monday to Friday schedule (930 AM - 600 PM) without the need for weekend or night shifts.
• Quarterly Bonus Eligibility!
• Generous Benefits Package Includes a 401(k) plan with company matching and paid time off.
• Hybrid Work Environment After successful completion of training, you will have the flexibility to work remotely two days a week; however, in-office presence is required for the first five days of training. Why Join arenaflex?
• Be part of a dynamic and growing organization that's making a difference in the healthcare industry.
• Enjoy a comprehensive benefits package and competitive compensation.
• Develop your skills and expertise through our comprehensive training programs and mentorship initiatives.
• Collaborate with a talented and dedicated team that's passionate about delivering exceptional healthcare services.
• Contribute to a culture of innovation, creativity, and continuous improvement.

How to Apply

If you're a motivated and detail-oriented individual with a passion for healthcare, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you and exploring how you can contribute to our team's success. Apply To This Job Apply for this job Apply To This Job