Entry-Level Digital Marketing & CRM Intern – Social Media Customer Support & Email Campaign Management at arenaflex

About arenaflex – Shaping the Future of Entertainment and Media

arenaflex is a global leader in family‑focused entertainment, media, and technology. With a legacy that spans nearly a century, arenaflex creates unforgettable stories, immersive experiences, and innovative digital platforms that connect millions of fans worldwide. As a pioneer in the industry, arenaflex continuously invests in emerging talent, cutting‑edge tools, and a culture of creativity, collaboration, and inclusion. This internship offers you a front‑row seat to the dynamic world of digital marketing, customer relationship management (CRM), and social‑media support within a world‑class entertainment organization.

Position Overview

arenaflex is seeking an enthusiastic, detail‑oriented Digital Marketing & CRM Intern to join our Customer Relationship Management (CRM) team. This full‑time, entry‑level role is designed for recent graduates or students completing a degree in Marketing, Digital Media, or a related field. You will work closely with senior Marketing Managers to plan, execute, and analyze social‑media and email campaigns that drive audience engagement for arenaflex’s flagship brands.

Key Responsibilities

• Assist Marketing Managers in the development and scheduling of email marketing creatives, audience segmentation, and campaign execution.
• Collaborate with cross‑functional teams—including Content, Design, and Analytics—to gather assets, ensure brand consistency, and meet campaign deadlines.
• Produce detailed campaign performance reports, highlighting key metrics such as open rates, click‑through rates, conversion rates, and ROI.
• Utilize arenaflex’s internal design suite (formerly Adobe Dreamweaver and Photoshop) to create visually compelling email templates and promotional graphics.
• Support CRM testing, quality assurance, and post‑launch analysis, providing actionable insights to improve future campaigns.
• Maintain and update the CRM database, ensuring data integrity and compliance with privacy regulations.
• Engage with social‑media audiences, responding to inquiries, troubleshooting issues, and escalating complex cases to senior team members.
• Participate in brainstorming sessions to generate fresh ideas for digital storytelling, audience activation, and brand loyalty programs.

Essential Qualifications

• Currently enrolled in or recently graduated from a Bachelor’s program in Marketing, Digital Media, Communications, or a closely related discipline.
• Strong foundational knowledge of HTML and basic web design principles.
• Proficiency with arenaflex’s design suite (formerly Photoshop) for creating and editing graphics.
• Understanding of digital marketing channels, including social media, email, and paid search, as well as basic data analysis concepts.
• Excellent written and verbal communication skills, with a keen eye for detail.
• Ability to thrive in a fast‑paced, evolving environment while managing multiple priorities.
• Demonstrated teamwork skills and the ability to collaborate effectively with colleagues at all levels.
• Self‑starter attitude with a willingness to take ownership of tasks and deliver results independently.
• Legal authorization to work in the United States and a minimum age of 18 years.

Preferred Qualifications & Additional Skills

• Prior exposure to digital marketing project management, preferably within an entertainment or media setting.
• Experience with marketing automation platforms (formerly known as Marketo, HubSpot) and email service providers (formerly Mailchimp, Constant Contact).
• Familiarity with database querying languages (formerly SQL/Prophet) for extracting and analyzing audience data.
• Knowledge of additional arenaflex design tools (formerly Adobe XD, Illustrator) for prototyping and vector illustration.
• Portfolio showcasing relevant marketing assets, such as email templates, social‑media graphics, or website mock‑ups.

Core Competencies for Success

• Analytical Mindset: Ability to interpret campaign data and translate insights into actionable recommendations.
• Creative Problem‑Solving: Resourceful approach to overcoming obstacles and generating innovative marketing ideas.
• Customer‑Centric Focus: Strong empathy for audience needs and a commitment to delivering exceptional support experiences.
• Organizational Excellence: Proven track record of managing timelines, priorities, and deliverables with precision.
• Collaboration & Communication: Comfortable working in cross‑functional teams and presenting ideas to diverse stakeholders.

Learning & Development Opportunities

At arenaflex, your growth is a priority. As an intern, you will receive:

• Mentorship from senior Marketing Managers and CRM specialists.
• Hands‑on training with arenaflex’s proprietary marketing platforms and analytics tools.
• Access to internal learning portals, webinars, and industry conferences.
• Opportunities to shadow senior leaders and participate in strategic planning sessions.
• A clear pathway to full‑time roles within the Marketing, Communications, or Digital Experience teams based on performance.

Work Environment & Culture

arenaflex fosters an inclusive, collaborative, and innovative workplace where every voice matters. Our culture is built on:

• Diversity & Inclusion: A commitment to equal opportunity, celebrating diverse perspectives, and supporting employees of all backgrounds.
• Creativity & Storytelling: Encouraging bold ideas that push the boundaries of entertainment and media.
• Work‑Life Balance: Flexible scheduling, remote‑work options where applicable, and a supportive environment for personal well‑being.
• Community Impact: Participation in volunteer initiatives, sustainability programs, and community outreach.

Compensation, Benefits & Perks

While the internship is a full‑time position (approximately 40 hours per week), arenaflex offers a competitive hourly wage of $21.70. In addition to base pay, eligible interns may receive:

• Comprehensive health, dental, and vision coverage.
• Retirement savings plan with company matching contributions.
• Paid time off, holidays, and sick leave.
• Employee assistance programs, wellness resources, and mental‑health support.
• Discounts on arenaflex merchandise, theme‑park tickets, and partner services.
• Professional development stipend for courses, certifications, or conferences.

Application Process & Required Materials

To be considered for this exciting opportunity, please submit the following:

• A current résumé highlighting relevant coursework, projects, and any marketing experience.
• An online portfolio (URL) showcasing your design work, email templates, or digital campaigns.
• Official transcripts or a copy of your degree certificate.
• A passport‑size photograph and a scanned signature for verification purposes.

All applications must be completed through the arenaflex careers portal. After submission, our recruiting team will review your materials and contact qualified candidates for a virtual interview.

Key Dates & Location

• Internship Duration: June 2024 – January 2025 (with potential for extension based on performance).
• Work Location: Burbank, California (on‑site). Candidates must have reliable transportation and the ability to work full‑time hours.

Why Join arenaflex?

Joining arenaflex means becoming part of a storied brand that has shaped popular culture for generations. As a Digital Marketing & CRM Intern, you will gain real‑world experience, build a professional network, and contribute to campaigns that reach millions of fans worldwide. If you are passionate about storytelling, eager to learn the intricacies of digital marketing, and ready to make an impact, arenaflex is the place to launch your career.

Take the Next Step

Ready to turn your creativity into measurable results? Apply today and start your journey with arenaflex—where imagination meets technology, and every day brings a new opportunity to inspire.

Apply Now