Senior Business Execution Consultant – Customer Advice Platforms & Digital Enablement Strategy
Join arenaflex: Shape the Future of Personalized Financial Guidance
Are you a strategic thinker with a passion for transforming how clients experience financial advice? arenaflex is seeking a Senior Business Execution Consultant – Customer Advice Platforms to join our dynamic Advice Enablement team within the broader Advice & Planning organization. This is an extraordinary opportunity to drive the ideation, development, and delivery of innovative, seamlessly connected experiences that redefine how customers engage with their financial journey across all stages of the Advice Framework.
At arenaflex, we are reimagining the intersection of technology, strategy, and client-centric design. Our flagship platform, LifeSync, represents the next evolution in customer engagement—a unique, deeply personalized connection to clients' lives throughout their financial journey. As a Senior Business Execution Consultant, you will be at the forefront of building game-changing technology and digital experiences that empower both our clients and the colleagues who serve them. This role offers the rare chance to influence enterprise-scale platforms while working in an environment that values innovation, collaboration, and measurable impact.
About the Role: Driving Strategic Platform Excellence
The Senior Business Execution Consultant will play a pivotal role in supporting the development and continuous evolution of Customer Advice Platforms. You will serve as a critical bridge between business strategy, technology execution, and operational excellence—ensuring that every initiative aligns with arenaflex's broader vision of delivering exceptional, personalized advice experiences. This position is ideal for a professional who thrives at the intersection of strategic planning, product enablement, and cross-functional collaboration.
Key Responsibilities
- Platform Development & Enhancement: Collaborate in the planning, design, development, and deployment of new applications, as well as meaningful enhancements to existing platforms within the Customer Advice ecosystem.
- Requirements Analysis & Documentation: Perform detailed requirements analysis, including thorough documentation and effective socialization of business needs across stakeholder groups.
- Data-Driven Insights: Conduct comprehensive data analysis, synthesize findings, and translate complex datasets into actionable, data-driven recommendations that inform platform strategy and execution.
- Strategic Operations Support: Lead support functions and operational initiatives for multiple business groups, contributing to large-scale strategic initiatives that drive organizational success.
- Pipeline & Solution Management: Ensure efficiency, quality, and cost-effectiveness of solutions throughout the development pipeline, with rigorous attention to delivery timelines and business outcomes.
- Research & Analysis: Research moderately complex business, operational, and strategic initiatives that require strong analytical skills, foundational knowledge of organizational strategy, and proven business execution capabilities.
- Independent Leadership: Work autonomously to make well-reasoned recommendations for support functions, providing leadership and strategic direction where needed.
- Program & Initiative Execution: Assist in the planning and execution of diverse programs and initiatives, with potential focus areas including risk mitigation, operational efficiency, and elevated customer experience.
- Cross-Functional Collaboration: Collaborate and consult with team leaders in developing comprehensive project plans, robust policies, and effective procedures that align with enterprise objectives.
- Stakeholder Relationship Management: Provide leadership in managing relationships and implementing programs, services, and initiatives with cross-functional business partners across arenaflex.
Qualifications: What You Bring to arenaflex
Required Qualifications
- 4+ years of experience in Business Execution, Implementation, or Strategic Planning, or an equivalent combination of work experience, professional training, military experience, and/or education.
- Demonstrated ability to operate effectively in a complex, matrixed organization with multiple competing priorities.
Desired Qualifications
- Strategic Product Thinking: Demonstrated experience creating strategies and building products and solutions tailored to unique customer needs, with a clear focus on delivering measurable value.
- Analytical Excellence: Detail-oriented professional with solid analytical skills and the ability to synthesize complex data into clear, actionable insights that inform critical business decisions.
- Financial Services Acumen: Experience working with financial markets, financial products, and a deep understanding of their uses and characteristics in real-world client scenarios.
- Requirements Engineering: Proven experience understanding, capturing, and documenting complex business and functional requirements, including workflows, process maps, and business processes.
- Priority Management: Consistent success in managing multiple competing priorities and consistently meeting deadlines without compromising quality.
- Collaborative Mindset: Ability to collaborate effectively across diverse teams within a large organization, building strong relationships and driving alignment.
- Initiative & Independence: Self-motivated professional who takes initiative and works independently with minimal supervision while maintaining strong team connectivity.
- Communication Skills: Excellent verbal, written, and interpersonal communication skills, with the ability to articulate complex concepts to varied audiences.
- Problem-Solving Acumen: Outstanding problem-solving skills with a structured, creative approach to addressing challenges and identifying opportunities.
- Technical Proficiency: Intermediate-level proficiency in Microsoft PowerPoint and Excel, with the ability to create compelling executive presentations and perform sophisticated data analysis.
Work Environment and Schedule
This position offers a hybrid work schedule, providing the flexibility to balance in-office collaboration with remote workdays. This approach enables you to benefit from meaningful in-person engagement with colleagues and stakeholders while maintaining the autonomy and focus that remote work provides.
Please note: This position is not eligible for Visa sponsorship. The role is subject to applicable background screening requirements, and internal candidates must comply with relevant regulatory standards, including ongoing screening and reporting obligations.
Work Locations
- 2801 Market Street – St. Louis, MO 63103
- 550 South 4th Street – Minneapolis, MN 55402
- 550 South Tryon Street – Charlotte, NC 28202
Why arenaflex? Discover the Difference
arenaflex is more than a workplace—it is a community of passionate professionals dedicated to building a sustainable, inclusive future for all. We believe that diverse perspectives, equitable opportunities, and an inclusive culture are not just values to aspire to; they are the foundation of our success. When you join arenaflex, you become part of an organization that actively supports housing affordability, small business growth, financial health, and a low-carbon economy.
Career Growth and Learning Opportunities
At arenaflex, your growth trajectory is a priority. We invest in our people through comprehensive professional development programs, mentorship opportunities, and exposure to enterprise-level strategic initiatives. As a Senior Business Execution Consultant, you will have the opportunity to expand your expertise in financial services, platform development, and strategic execution while building a network of accomplished colleagues across the organization. Whether you aspire to deepen your specialization in customer experience, transition into product leadership, or expand into broader strategic roles, arenaflex provides the resources, support, and challenging assignments to help you achieve your ambitions.
Compensation, Perks, and Benefits
arenaflex offers a competitive compensation package designed to attract and retain top talent. Our comprehensive benefits typically include:
- Competitive base salary with performance-based incentive opportunities
- Comprehensive health, dental, and vision insurance plans
- Retirement savings plans with company matching contributions
- Generous paid time off, holidays, and personal wellness days
- Parental leave and family support programs
- Tuition reimbursement and continuous learning stipends
- Employee assistance programs and mental health resources
- Wellness initiatives and fitness reimbursement programs
- Flexible work arrangements where business needs allow
Our Commitment to Diversity, Equity, and Inclusion
arenaflex is an equal opportunity employer that welcomes applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran, or any other status protected by applicable law. We are committed to building a workforce that reflects the diverse communities we serve and creating an environment where every team member feels valued, respected, and empowered to contribute their best work.
Our Culture: Building Strong Relationships, Managing Risk with Excellence
At arenaflex, our culture is anchored in building strong customer relationships balanced with a robust risk-mitigating and compliance-driven approach. We firmly believe that these disciplines are critical to the success of our customers and our company. Every team member is accountable for the execution of all applicable risk programs, including Credit, Market, Financial Crimes, Operational, and Regulatory Compliance. This includes effectively following and adhering to arenaflex policies and procedures, appropriately fulfilling risk and compliance obligations, ensuring timely and effective escalation and remediation of issues, and making sound risk decisions that align with our organizational risk appetite.
There is a strong emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. This disciplined yet innovative approach ensures that we deliver exceptional client experiences while maintaining the highest standards of integrity and regulatory excellence.
Take the Next Step in Your Career
If you are a strategic, analytical, and collaborative professional ready to make a meaningful impact on the future of customer advice platforms, we encourage you to apply. This is your opportunity to join a forward-thinking organization that values your expertise, invests in your growth, and empowers you to shape transformative experiences for clients and colleagues alike.
At arenaflex, you will find a workplace that challenges you to grow, colleagues who inspire you to excel, and a mission that matters. Bring your strategic vision, your analytical rigor, and your passion for innovation—and help us build the future of personalized financial guidance.