[Remote] Customer Development Specialist - Central/South Texas
Note: The job is a remote job and is open to candidates in USA. Elanco is a global leader in animal health dedicated to innovation and delivering products and services for farm animals and pets. The Customer Development Specialist will drive sales within an assigned geography, leveraging relationships with veterinary practices and utilizing a multi-channel approach to enhance customer experience and achieve sales targets.
Responsibilities
- Develop and manage long term relationships with key veterinary practices to uncover needs, identify opportunities and generate recommendations to achieve sales targets
- Partner with assigned sales districts to create business plans, nurture leads and execute strategies in targeted accounts for optimal customer satisfaction and sales growth
- Leverage multi-channel approach to remotely engage specific customers with customized content and offers
- Utilize Veeva CRM to identify customer opportunities to bring value and increase touchpoints
- Continually demonstrate Customer Value Selling aptitude
- Understand and display in-depth technical knowledge of Elanco’s product portfolio
- Responsible for new product launches and brand initiatives in targeted accounts
- Complete all sales objectives and key sales metrics
Skills
- Qualified candidates must be legally authorized to be employed in the United States. Elanco does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position
- Inside Sales experience, animal health work experience, and/or Associate degree
- Undergraduate degree (BS/BA) preferred
- Minimum Associate degree or Registered Veterinary Technician
- Intrinsic desire to be a part of a creative, collaborative and values-based team
- Ability to identify and solve customer issues strategically through finding fit with Elanco organizational capabilities
- Ability to provide previous successes involving creative customer solutions
- Strong communication, interpersonal and presentation skills
- Ideal location is Houston, Texas or sounding area
- In-depth knowledge of the Companion Animal market, customers, and products
- Capacity to thrive in a digital environment using MS Office, MS Teams, Outlook and Salesforce
Benefits
- Multiple relocation packages
- Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO)
- 8-week parental leave
- 9 Employee Resource Groups
- Annual bonus offering
- Flexible work arrangements
- Up to 6% 401K matching
- Full-time equivalent employees also will be eligible for a company bonus (depending partly on company and individual performance).
- Company-matching 401(k)
- Vacation benefits
- Eligibility for medical, dental, vision, and prescription drug benefits
- Flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
- Life insurance and death benefits
- Certain time off and leave of absence benefits
- Well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)
Company Overview