[Remote] Inside Sales Rep - Remote

Note: The job is a remote job and is open to candidates in USA. Lincare is a company focused on providing healthcare solutions, and they are seeking a Remote Inside Sales Rep to enhance revenue through customer interactions. The role involves responding to customer inquiries, promoting products, resolving concerns, and ensuring compliance with company standards.

Responsibilities

• Establishes customer contact by initiating followup outbound calls and receiving inbound return calls
• Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary
• Resolves customer concerns by providing appropriate information regarding products and services
• Records customer information and maintains database by obtaining, entering, and verifying required data
• Ensures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standards
• Facilitates sales process by communicating/sharing information with appropriate internal and external contacts
• Completes and ensures accurate validation of insurance benefits
• Provides customer followup as required
• Contributes to departmental objectives by accomplishing required contact and sales results, with the ability to track and report progress of sales results

Skills

• Responding to/initiating incoming/outgoing potential customer inquiries
• Using company resources, policies, and procedures to provide complete, accurate data
• Using appropriate technologies and following processes in accordance with company standards
• Establishing customer contact by initiating followup outbound calls and receiving inbound return calls
• Promoting products and facilitating customer needs to utilize company's products or services
• Adequately assessing customer qualification
• Thoroughly explaining product/services benefits
• Assisting with facilitating physician communication as necessary
• Resolving customer concerns by providing appropriate information regarding products and services
• Recording customer information and maintaining database by obtaining, entering, and verifying required data
• Ensuring quality service by following departmental and company policies, procedures, and standards
• Adhering to compliance policies, procedures, and standards
• Facilitating sales process by communicating/sharing information with appropriate internal and external contacts
• Completing and ensuring accurate validation of insurance benefits
• Providing customer followup as required
• Contributing to departmental objectives by accomplishing required contact and sales results
• Tracking and reporting progress of sales results

Company Overview