[Remote] Senior Software Engineer - Site Reliability Engineering
Note: The job is a remote job and is open to candidates in USA. Snapsheet is a company that simplifies claims through innovative technology. As a Senior Site Reliability Engineer, you will ensure the reliability, scalability, and efficiency of technology while empowering development teams through automation and optimization of systems.
Responsibilities
- Improve the tooling and automation of our infrastructure to minimize manual work, increase performance, and decrease the frequency and severity of incidents
- Build, maintain, and support core applications
- Build and operate our core internal observability platform
- Monitor our systems for capacity, performance, and troubleshooting issues
- Partner with the rest of the SRE team and our service engineering teams to ensure smooth, continued delivery of our service to clients
- Work directly with developers to identify and implement improvements in the development lifecycle and deployment process
- Automate processes to enhance deployment efficiency and system reliability
- Contribute across multiple development teams, supporting a variety of projects
- Ensure Snapsheet’s technology stack remains resilient, scalable, and high-performing
Skills
- BS in Computer Science, Computer Engineering, or a related field
- 5+ years as a full-stack software engineer
- Experience building and maintaining scalable, resilient services
- Proficiency in one or more programming languages, with a strong preference for Ruby on Rails and Typescript
- Experience with managing and scaling infrastructure on AWS
- Experience with CI/CD frameworks (GitHub Actions, CircleCI, Jenkins, etc)
- Experience with backend development using Ruby on Rails or similar frameworks
- Deep understanding of web technologies (HTTP, cookies, caching, ES6, HTML5, Progressive Web Apps, etc.)
- Experience with tooling, automation, and system monitoring for performance optimization
- Experience designing and building developer tooling
- Strong experience with infrastructure as code tools
- Expertise in serverless infrastructure
- Experience with github actions and/or CircleCI
Benefits
- Choose from 3 robust medical plans through Blue Cross Blue Shield—plus, we contribute to your HSA when you enroll in our high-deductible health plan.
- Offer two dental plans and one vision plan to keep you and your family healthy.
- Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance.
- Additional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance.
- 401(k) with a 4% company match—because your future is worth investing in.
- Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well-being.
- Flexible PTO and 7.5 company-observed holidays to recharge on your terms.
- In-person connection points throughout the year including our annual Summit and Roadshows.
- Snapsheet SWAG and surprise mailers to keep the spirit alive.
- Endless opportunity to shape your path—career growth, learning, and real impact are all within reach.
- Health and wellness campaigns that evolve with you year over year.
Company Overview