[Remote] Senior Implementation Consultant

Note: The job is a remote job and is open to candidates in USA. Civica is a software company that provides critical services to citizens worldwide, working with over 5,000 public bodies. The Senior Implementation Consultant role focuses on technical expertise in data environments, managing project delivery, and building relationships with clients while ensuring high-quality outcomes.

Responsibilities

• Design and implement Master Data Management (MDM) solutions across Azure and on-premise environments
• Analyse, extract, cleanse, transform, and manipulate data from multiple source systems
• Deliver high-quality, tested integrations using tools such as Azure Data Factory and SSIS
• Lead architectural design and contribute to solution strategy for MDM implementations
• Manage end-to-end delivery of your projects, ensuring timelines, quality, and customer expectations are met
• Deliver customer training and create clear documentation for data quality and system use
• Build strong relationships with customers, internal teams, and third-party stakeholders
• Communicate effectively across consultancy and wider business teams
• Identify and resolve customer issues, risks, and escalations
• Contribute to tender responses and support pre-sales activities where required
• Support and mentor team members, promoting best practice and continuous improvement
• Maintain accurate project documentation and provide regular progress reporting

Skills

• Has strong experience in data quality, data analysis, and ETL processes
• Is confident designing and delivering solution architecture in cloud or on-prem environments
• Communicates clearly with both technical and non-technical stakeholders
• Builds trusted relationships with customers and colleagues
• Can manage multiple priorities while maintaining a high level of attention to detail
• Is proactive, adaptable, and comfortable working in fast-paced project environments
• Takes ownership of delivery and drives accountability across projects and stakeholders
• Enjoys solving complex data challenges and improving processes
• Design and implement Master Data Management (MDM) solutions across Azure and on-premise environments
• Analyse, extract, cleanse, transform, and manipulate data from multiple source systems
• Deliver high-quality, tested integrations using tools such as Azure Data Factory and SSIS
• Lead architectural design and contribute to solution strategy for MDM implementations
• Manage end-to-end delivery of your projects, ensuring timelines, quality, and customer expectations are met
• Deliver customer training and create clear documentation for data quality and system use
• Build strong relationships with customers, internal teams, and third-party stakeholders
• Communicate effectively across consultancy and wider business teams
• Identify and resolve customer issues, risks, and escalations
• Contribute to tender responses and support pre-sales activities where required
• Support and mentor team members, promoting best practice and continuous improvement
• Maintain accurate project documentation and provide regular progress reporting
• Strong SQL skills (T-SQL and/or PL/SQL)
• Experience with Microsoft Azure, including Azure Data Factory and cloud-based solutions
• Knowledge of SQL Server administration (2019+)
• Experience working with REST/SOAP APIs and integrations
• Exposure to Power BI, SSRS, or other reporting tools
• Experience with XML, JSON, or data transformation technologies
• Knowledge of C# /.NET or modern data platforms such as Cosmos DB or MongoDB
• Experience in customer-facing consultancy or Professional Services environments
• Microsoft certifications or relevant technical qualifications

Benefits

• Choice of PPO or HDHP/HSA medical plans through Anthem Blue Cross Blue Shield
• Employer contributions to Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA)
• Dental and vision coverage for employees and families
• Employer-paid basic Life and AD&D insurance
• Voluntary life insurance options for employees, spouses, and dependents
• Short-Term and Long-Term Disability coverage
• Employee Assistance Program (EAP) with confidential wellbeing, legal, financial, and mental health support
• Preventive care covered at 100%
• Telehealth and virtual care options
• Wellness programs, rewards, and digital health tools
• Pre-tax payroll deductions for eligible benefits
• Supportive benefits resources and advocacy services to help you navigate your coverage

Company Overview