[Remote] Senior Engineering Manager, Retailer Platform

Note: The job is a remote job and is open to candidates in USA. Instacart is transforming the grocery industry by providing essential services for customers and flexible earning opportunities for Personal Shoppers. They are seeking a Senior Engineering Manager to lead a team of engineers in developing the Retailer Platform, focusing on architectural integration and consolidation of services to enhance the platform's scalability and efficiency.

Responsibilities

• Lead, coach, and grow a senior-skewed team of ~12 engineers across multiple workstreams; set clear architectural and execution direction, develop talent, and foster a culture of ownership, accountability, and continuous improvement
• Set and maintain the unifying technical thesis for the team — multi-tenancy, data isolation, configuration-driven release management, and per-retailer extensibility — ensuring related workstreams converge on shared solutions rather than parallel implementations
• Drive consolidation of bespoke retailer-vertical services — catering order management, smart-cart backend logic, kiosk integrations, in-store mobile — onto unified Instacart platform rails, so each surface inherits Instacart's ranking, search, recommendations, and fulfillment
• Partner with ML and Data Engineering on long-term enterprise data platform compliance for our ML systems, ensuring per-retailer model training has the data, signals, and isolation it needs
• Deliver self-service tooling — including sandbox environments, configuration interfaces, and retailer-facing extensibility — that lets retailers and internal teams ship without engineering bottlenecks
• Represent technical and product trade-offs across multiple engineering and product organizations whose roadmaps and integration commitments evolve in real time; broker resourcing decisions, drive clarity in ambiguous scope, and ensure engineering investment stays aligned with committed work

Skills

• 8+ years of software engineering experience, including 3+ years managing engineering teams delivering platform or infrastructure products in a B2B or enterprise context
• Experience leading teams of 10+ engineers, including hiring, performance management, and career development of senior individual contributors
• Demonstrated success operating in ambiguous, high-growth environments where partner roadmaps, product coverage, and integration commitments are still maturing — with a track record of driving clarity and forward motion through that ambiguity
• Proven cross-functional leadership influencing outcomes across multiple engineering and product organizations, including comfort using structured escalation to unblock multi-team initiatives
• Experience leading multi-team architectural transitions such as consolidation, replatforming, multi-tenancy, or data isolation inside an established business with real customers and revenue
• Technical proficiency in distributed systems, API/SDK design, and cloud infrastructure (e.g., AWS or GCP)
• Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience
• Direct domain experience in commerce platforms, omnichannel retail, OMS, POS, catering systems, or connected-store / in-store technology
• Track record of building multi-tenant platforms serving multiple internal or external customers, with per-tenant configuration, isolation, and extensibility requirements
• Experience partnering with ML and Data Engineering teams on data platform compliance, model training infrastructure, or data isolation initiatives
• Background scaling enterprise integrations and managing partner-facing technical relationships across product, engineering, and customer-facing functions
• Experience leading other engineering managers and growing two-layer organizations

Benefits

• Instacart provides highly market-competitive compensation and benefits in each location where our employees work.
• This role is eligible for a new hire equity grant as well as annual refresh grants.
• Instacart is a Flex First team
• Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events.

Company Overview

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