[Remote] Sr. Manager, Enterprise Systems - Finance Value Stream

Note: The job is a remote job and is open to candidates in USA. Blackbaud is a company that powers social impact through purpose-driven technology and responsible AI. They are seeking a Sr. Manager for the Finance Value Stream who will lead a global team in enhancing finance systems and operations while driving technology adoption and process transformation.

Responsibilities

• Guide and mentor a global, remote Finance Value Stream team through continuous transformation, evolving team mindsets, building change resilience and enabling greater value through effective human and AI collaboration
• Champion and lead both software enabled and AI informed redesign of finance workflows, driving technology adoption and business process transformation with a structured change management approach to improve efficiency, scalability, controls and user experiences
• Establish governance frameworks, design standards, and KPIs to elevate delivery quality and platform maturity across Finance systems and capabilities
• Lead, mentor, and develop Product Owners, configuration engineers, and cross-functional contributors, providing career guidance and performance management
• Lead and refine user story discussions to align with Finance value stream features and objectives, ensuring stories are prioritized with clear acceptance criteria
• Own accountability over the team's planning on scope, dependencies, and capacity to properly prioritize roadmaps and backlog refinements
• Own and continuously refine the team-level backlog, ensuring user stories are clear, testable, and aligned to Finance value stream features
• Own and evolve the Finance value stream roadmap, ensuring it reflects enterprise priorities, OKR commitments, and long-range planning outcomes
• Partner with Value Stream Owner, Business Architects, and Solution Architects to maintain a unified vision across Finance capabilities
• Ensure alignment between the Finance roadmap and GTM strategy, regulatory requirements, and operational readiness
• Build and maintain a prioritized Feature backlog spanning the full finance operations lifecycle: financial close, FP&A, AP/AR, billing, reconciliation, and auditability
• Resolve complex intra-ART and cross-value-stream priority conflicts using economic framing, WSJF, and stakeholder alignment
• Lead integrated change delivery encompassing both system changes and associated finance business process transformation
• Proactively monitor Workday Finance product releases, roadmap previews and community best practices to maintain the long-term integrity of Finance systems and drive platform modernization efforts while remaining flexible to evolving business requirements
• Maintain hands-on fluency with Workday Finance configuration, ensuring solution design recommendations are grounded in platform reality and the team is leveraging the system to its fullest capability
• Collaborate with internal finance customers to define deployment expectations, ensure consistency with strategic direction, and map opportunities to improve workflows
• Lead and drive continuous improvement initiatives to incorporate new functionality and emerging AI capabilities to enhance the finance user experience and drive operational efficiency
• Identify high value AI use cases, build the business case, and translate them into measurable operational outcomes (cost, risk, cycle time, accuracy)
• Develop and maintain work instructions and job aids while creating a streamlined, efficient, and self-service approach to Finance reporting requirements
• Lead troubleshooting and resolution of complex technical and process issues, ensuring minimal business disruption
• Ensure compliance with data security, privacy regulations, and internal governance standards across all Finance systems and data
• Define and track Finance value stream KPIs; partner with analytics and Finance leadership to monitor performance and adjust continuously
• Partner with Finance, Accounting, FP&A, Billing, Risk/Compliance, Legal, and Customer Success to align experience design with operational readiness
• Represent the Finance value stream at executive and cross-ART forums; communicate roadmap progress, risks, and outcomes to senior leadership
• Participate in ART events including PI Planning, System Demos, and Inspect & Adapt sessions
• Influence without authority to drive shared accountability and collaboration across the value stream and broader organization
• Accept features when they meet the Definition of Done; champion quality and operational readiness at every stage of delivery

Skills

• 10 or more years of experience in Finance Operations, ERP/financial systems, or Product Management (SaaS preferred)
• 5 or more years of people management experience, with a strong leadership presence and proven track record of building, leading, and inspiring global teams
• Demonstrated experience leading cross-functional delivery teams in SAFe or scaled Agile environments
• Familiarity with enterprise ERP platforms (e.g., Workday and Hyperion) and finance data architecture
• The ability to lead at the strategic level while staying hands-on with solution design and delivery
• Continuously identifying opportunities to improve flow, reduce friction, and drive maximum value across Finance operations
• Excellent analytical capabilities; a conceptual thinker with the ability to translate complex concepts into clear messages, impactful visuals, and actionable plans
• Self-starter with a strong desire to seek optimal solutions and share discoveries with colleagues
• Ability to deliver work that meets all minimum standards of quality, security, and operability
• Ability to work flexible hours as needed to support a global team
• Familiarity with SAFe Agile methodologies, including PI Planning, WSJF-based prioritization, and dependency management
• Experience with end-to-end finance operations including financial close, consolidation, FP&A, AP/AR, billing, and reconciliation
• SAFe PMPO certification or equivalent
• Experience defining technical and user requirements in Azure DevOps, JIRA, or equivalent ALM tools
• Strong interpersonal skills and ability to effectively organize and communicate across technical and business audiences
• Root cause analysis and complex problem-solving skills
• Highly collaborative and adaptable mindset with comfort navigating ambiguity and changing priorities
• Product management experience in Fintech or enterprise finance SaaS products and services

Benefits

• Medical, dental, and vision insurance
• Remote-flexible workforce
• Wellness Programs
• 401(k) program with employer match
• Flexible paid time off
• Generous Parental Leave
• Donations for Doers
• Pet insurance, legal and identity protection
• Tuition reimbursement program

Company Overview