Project Coordinator, Supply Chain Solutions
Job Description:
- Serve as a primary coordination point for customer communication related to change requests and advisory services
- Track and manage incoming tickets, ensuring proper prioritization, assignment, and follow-through
- Coordinate internal resources across delivery, support, and advisory teams to align with project needs
- Monitor project timelines and deadlines, proactively identifying risks and escalating issues as needed
- Facilitate status updates, meetings, and reporting for both internal stakeholders and customers
- Maintain accurate documentation of project activities, deliverables, and communications
- Support planning and execution of advisory services engagements
- Ensure high-quality delivery by tracking progress and verifying completion of assigned tasks
- Assist in continuous improvement of processes for ticket management and service delivery
Requirements:
- Bachelor’s degree in business, supply chain, information systems, or related field
- 1–3 years of experience in project coordination, customer support, or similar role (preferably in software or supply chain domain)
- Experience working with ticketing systems and project tracking tools like Monday.com
- Exposure to supply chain or enterprise software environments is a plus
- Familiarity with cloud platforms (Hirezen, Azure, or Google) is a plus
- Comfortable using AI tools to improve productivity and workflow
Benefits:
- Flexible paid time off, including sick and holiday
- Medical, dental, & vision insurance
- 401K with Company contribution
- Flexible spending accounts
- Life insurance and disability benefits
- Tuition assistance
- Community involvement and volunteering events
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