[Remote] Technical Writer
Note: The job is a remote job and is open to candidates in USA. Compose.ly is partnering with a growing fintech solutions provider to find a Senior Technical Writer. This role involves crafting user-centric technical documentation and collaborating with product teams to enhance the user experience by simplifying complex technical concepts.
Responsibilities
- Keep pace with product development teams, using style guidance to produce industry-leading user guides, how-tos, and programming content that flows logically and tells a cohesive story
- Collaborate closely with product engineering, product management, integration teams, and other internal stakeholders to create user-centric technical documentation for business audiences
Skills
- Bachelor's degree or higher (ideally in English, technical communications, computer science, or a similar field)
- 3+ years of experience as a technical writer for business or developer audiences at an Agile software company
- Proven experience writing detailed, accessible, and user-focused documentation in a fast-paced environment
- Exceptional ability to grasp and communicate interrelationships between topics, presenting information hierarchically in a logical, meaningful, and consistent manner
- A business-friendly, user-focused perspective backed by experience and technical accuracy
- Proficiency in Markdown or another markup language, like HTML, and Swagger
- Knowledge of one or more programming languages (Java, Go, Python, TypeScript) and OpenAPI
- Ability to handle and prioritize multiple focus areas and tasks while maintaining a high-velocity and high-quality output
- Commitment to adhering to documented standards and styles
- Enthusiasm for cross-functional collaboration with people at all levels of an organization
- Ability to work in US time zones (ideally Central Standard Time)
- A strong writing portfolio demonstrating some or all of these skills
- An advanced degree in a related discipline
- Programming experience
- Writing with ReadMe
- Familiarity with Zendesk
Company Overview
Company H1B Sponsorship